An AI first-callerfor outbound call centres.
It calls from your client's script, says it's an AI, and flags only the interested people for your agents, with a transcript of every call. Built for call centres and BPOs running English campaigns, with more languages coming.
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Who it's for
Outbound call centres, BPOs, telemarketing and lead-generation agencies, anywhere in the world: teams of roughly 20 to 200 agents running lead-qualification and appointment-setting campaigns for their clients.
Campaigns for your clients
Load a client's lead list and script, let the AI make the first call, and hand your agents only the people who said yes. Works for campaigns in any English-speaking market.
Next to your current setup
Quailgent places its own calls, so it runs alongside a VICIdial or similar floor instead of replacing it. Results export as CSV for your sheets, CRM or client reports.
English now, Urdu next
Campaigns run in English today. More languages are on the way, starting with Urdu. We work with call centres worldwide.
Three jobs your agents stop doing by hand
Quailgent takes the first dial, the first conversation and the note-taking, so your agents spend the shift talking to people who are actually interested.
Your playbook, spoken
The agent answers objections with lines from your client's own script and documents, and says it is an AI on every call.
Campaigns that run themselves
Load a lead list and the AI works through it, call after call, with pause, stop and skip controls when you need them.
Every call transcribed for your client
Each call is saved with its transcript and outcome, so you can show a client exactly what was said and who is worth a callback.
One system, from first dial to transcript
Each part works on its own. Together they cover the whole call: who to dial, what to say, what happened, and who to call back.
Trained on your scripts, not the internet
Upload a client's call script, objection handlers and pricing sheet. The agent answers from them, adapts when the prospect goes off-script, and tells you which document it used.
Campaigns that dial your list
Point a campaign at a lead list and the AI calls through it on Twilio. Leads marked do-not-call are never dialled, and each lead's status updates as calls finish.
Know what every call was worth
Every outcome and transcript lands in one place, so you can see which leads are interested, which said no, and what was said, then export it for your client.
Run one campaign on Quailgent for 14 days
Send us a script and a lead list. We set it up, you hear the calls, and you decide whether it earns a place on your floor.